Reach our Surprise dispatch desk
Contact Us for Portable Toilet Rental in Surprise
The dispatch desk takes calls straight through weekday hours for portable toilet and restroom trailer quotes. Call (623) 343-1458 to lock in same-day service across Surprise and the metro area. Fill out this online form for non-urgent requests.
Phone, Email, Office Hours
fleet dispatch runs 8-to-6 with the same dispatcher whether you call (623) 343-1458 or email the queue; both paths connect you to the person who loads the truck.
You can browse all portable toilet rental services on the home page before you dial to speed up the call with our dispatcher. Options include a Standard Porta Potty, an ADA-Compliant Portable Toilet, or a foot pump hand-washing station with grey water containment.
- Phone
- (623) 343-1458
- Address
- 13843-13847 W Meeker Blvd
Surprise, AZ 85375 - Office Hours
- Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call - Service Area
- Surprise metro and surrounding Maricopa
Online Quote Form Response Time
we email back a firm quote within one business day and call you to lock timing.
form submissions on weekdays are handled same-day within two hours during business hours. we may call to confirm site type, ADA requirements, and unit count before scheduling. if your need is tight, we can move it to the front of the queue at no extra cost and deliver anywhere in Surprise the same day when supply allows.
Before you call, use this page to review portable toilet rental rates for your Surprise address. We break down weekly and monthly ranges, the ADA upcharge, delivery surcharge, and deposit details—no surprises.
When the schedule slips:
Emergency Dispatch After-Hours Support
Calls placed after hours roll straight to our on-call dispatcher; no menu trees, no voicemail. We keep a vacuum pumper staged in Surprise for storm response, event surges, or jobsite emergencies, ready to roll within the hour.
24/7 Phone Coverage
A live dispatcher answers calls on nights and weekends with no menu tree.
Same-Day Service Calls
When a waste tank overflows or a tipped unit occurs, our vacuum truck dispatches within hours.
Storm & Event Surge
Weekend tipping, emergency replacements, event surge overflows — we stage extra units overnight and pump out holding tanks before sunrise to keep traffic moving.
Permitting Help
We can walk a coordinator through after-hours permitting, pulling ROW agreements or county sanitation sign-offs to keep units on schedule.
The how-it-works page walks through the portable toilet rental process from the initial call through delivery. It covers the pre-delivery walk-through, pump out schedule, and holding tank service interval before the truck arrives at your Surprise site. After the dispatcher confirms your order, we deliver the unit on the schedule we agree to, complete the delivery handoff, and return for weekly servicing between pump out visits. understand the portable toilet rental process.
Where We Deliver
Dispatch out of Surprise covers metro Phoenix from Glendale to Peoria and Sun City to Goodyear with same-day delivery within a 35-mile radius around Surprise. Beyond that, we quote delivery mileage on request; request a quote and we’ll calculate it before dispatch.
- Downtown Surprise
- Surrounding metro neighborhoods
- North Surprise corridor
- South Surprise corridor
- Maricopa unincorporated
- Outlying suburbs
- Event venues citywide
- Construction zones
Before You Call
+ What information should I have ready when I call?
include the number of units you need, the rental start and end dates, whether an ADA-compliant unit is required, the site surface (paved, gravel, or grass), and whether it’s a jobsite or an event. we use that information to quote the rate, lock the delivery window, and email the confirmation. Call (623) 343-1458.
+ How quickly can a unit get to my site?
we can usually drop a portable toilet on site the same afternoon if the order comes in before noon across the metro. restroom trailers need an extra day to level the deck and connect utilities, so plan for next-day placement for those. portapottycrewsurprise.com
+ Do you take credit cards over the phone?
we take credit cards over the phone and also accept ACH or net-30 invoices for established accounts. the dispatcher emails a written confirmation before the truck rolls.
+ What if I need help understanding which unit fits my job?
On the first call, the dispatcher walks through how many people will use the unit each day, how many weeks the rental runs, whether the placement needs ADA access, and whether the site is paved, gravel, or grass. With that picture in hand, the rate is quoted as a weekly or monthly figure, the delivery window is locked in, and a written confirmation is emailed before the truck rolls. Tight job-site schedules get moved to the front of the routing queue at no extra charge.
Ready to Book Your Surprise Delivery
We keep a vacuum pumper truck and flatbed with lift gate staged for same-day delivery when the call comes in before noon. Call (623) 343-1458.